Service Portfolio

We focus on customer success.

We support you. In the field, inhouse, remotely. 

The LAR service team runs a dedicated hotline for questions and problems for our customers and partners. Our service team is available weekdays from 8.00 am - 4.30 pm, CET for you and can offer expert help.

In order to offer you comprehensive support, the service team consists of employees from the fields of electrical engineering, engineers, environmental and chemical engineering and a doctorate employee in physical chemistry. The highly qualified staff have many years of experience in Technical Support. In addition, they undergo internal training to be always up to date.

Need Assistance?

LAR Technical Support
Phone: +49 30 278958-55
eMail: service@lar.com

On-site and Remote support

  • Start-up
  • Installation
  • Maintenance
  • Service
  • Repair

Hands-on or Remote-Training

  • Analyzer specific workshops
  • Theoretical and practical skills
  • For distributors and partners
  • For customers

Support

Technical support on weekdays
8.00 a.m. - 4.30 p.m. CET

Phone:  +49 (0) 30.278958-55
eMail: service@lar.com


AVAILABILITY. OUR SERVICE IS ALWAYS AND EVERYWHERE.

In Germany, there are next to the team from Berlin four sales representatives in operation. They guarantee the fast service to the south and west.

Internationally, the care is provided by trained staff of our distribution partners. A special feature is the high internationality of the LAR service teams. The expert support is in German, Spanish, Chinese and English.

After Sales. We Care For You.

Servicing is carried out by our qualified partners worldwide. Technical Support, per telephone or per email, is available at all times. Additionally, we offer practically oriented seminars, trainings, operator meetings and workshops, that leave no questions unanswered.

LAR Process Analysers AG
Neuköllnische Allee 134
12057 Berlin
Germany